Client Services

We are committed to provide outstanding service, tailored to the business needs of our clients. Every appraisal is performed by a certified professional with demonstrated local market knowledge Every appraisal gets a thorough quality review before delivery to client

A fitness review of all appraisals before forwarding to FNMA and FHLMC;
A review of the Submission Summary Report (SSR) to determine quality concerns; and
An internal Enhanced Review of each appraisal prior to submission to the client

Real -Time updates
Our technology keeps you informed every step of the way with a complete order tracking log and online/email updates. You will have 24-hour access to files and quick response time.

Borrower Report Delivery
An email can be sent to the borrower providing a link containing the appraisal report once completed. Our system allows us to select a specified time if a delay is required for review prior to sending the appraisal to the borrower.

A Delivery Certificate
When sending an appraisal to the borrower, a delivery certificate is automatically forwarded to the client indicating the appraisal has been sent to borrower.

Appraiser selection in strict compliance with industry and federal compliance guidelines:

Quality Score
CU Score
Vendor notes
Turn Time
Open Orders
Certification Level
Service Area
Open Orders with this client
Distance from subject – Geographic Competency

If we do not have a product listed, please contact John Noonan.

We would love to provide more details about how we work with institutions like yours.
Contact us or call at 877-965-4010. We look forward to talking with you.